FAQ
Have a Question? Kochi Is Happy To Help
Our experienced staff is available to address your concerns and get answers to your questions. For additional information or assistance with a quote, contact us.
Frequently Asked Questions
Contact us and tell us what products you need. You can also email your request to info@kochico.com or call us during business hours, (310) 326-0088.
Kochi offers FREE shipping in the United States for most products with a minimum purchase of $2,500. Contact us to learn more about the conditions and to find out if your order qualifies.
For clients with established accounts we offer payment terms, such as NET 30. Contact info@kochico.com and request a credit application to get started.
Yes, we accept most major credit cards.
If the items are in-stock, Kochi will usually dispatch your order the next business day. Some items take longer. Contact info@kochico.com if you have questions about lead time for a specific product.
We offer FREE samples upon request for many Kochi products. Contact us and let us know what you’re looking for.
Yes, just email us at info@kochico.com. You can also reach us by phone during business hours, (310) 326-0088.
We recommend to use it within 12 months. Store the clay in a cool room. Avoid humidity and direct sunlight.
Yes. Kochi is the leader in custom-made clay modeling tools. Contact us and let us know your requirements.
Steel Tools can be easily sharpened with a Bench Stone (whetstone).
These are brand names of popular clay modeling tools.
Kochi carries Kisiala and ID Clay Tools because, like Kochi Tools, they have a strong reputation for quality.
Most Kochi Tapes are made of high quality washi (Japanese rice paper). Clay modelers love it because, unlike other masking tapes, it can “breathe.”
Curves smoothly; designed to stick to nearly any surface.
Leaves almost no residue behind when peeled.
A variety of colors and sizes available.
The official shelf life for most Kochi Tapes and Films is 12 months, but if stored properly, it will usually last more than two years. Keep the tapes and films in a cool room. Avoid humidity and direct sunlight.
For questions about applying a specific type of film, please contact Kochi by emailing us at info@kochico.com or calling us during business hours at (310) 326-0088. You can also click here to watch a YouTube video illustrating how to successfully apply film to your model.